What This Privacy Policy Covers
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect technical data automatically: device type, IP address, session activity, and pages
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visited inside the lobby. This data lets us process your deposits, verify your identity before a withdrawal, and keep your account secure. We do not sell your personal information to third parties. Payment data tied to bKash, Nagad, and Rocket transactions is handled in line with
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those providers' own security standards and is never stored in plain text on our servers. We may share data with service providers who help us run the platform — analytics, fraud detection, payment processing — under strict data-processing agreements. Where local law in Bangladesh requires us
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to retain records, we do so for the period the law specifies and no longer. You can request a copy of the data we hold on your account by contacting our support team directly. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.